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   Posted by Satish Arikkath on 10/11/02 at 9:53 PM

Subject:   Re: FARE problem with date imprint

Message Posted

In Reply to: Re: FARE problem with date imprint posted by Tami (Masaaki) Takamiya on 05/26/02 at 6:11 PM:

: : Very strange. Kodachrome doesn't work with FARE. I've never had a problem with Kodak negative films. I'm afraid I'm clueless.

: Thank you for your response. I got the following
: reply from Canon today.

: It suggests that FARE may work incorrectly if your
: negatives have portions that are similar to date
: imprints, like night scenery of a downtown.

: Tami (Masaaki) Takamiya

: > Thank you for writing to us. On behalf of Canon, we apologize for any
: > difficulties or inconveniences that you may have been experiencing with
: > your Canon product.
: >
: > Regrettably, FARE is not compatible with the Date feature on the
: > negatives. The date is imprinted onto the negative in such a manner that
: > the FARE technology interprets the date as scratches and removes them
: > from the scanned item. The Fare system will need to be turned off when
: > scanning these negatives, or the date may continue to appear
: > incorrectly. I apologize for any inconvenience this may cause.

: > Thank you for your interest in Canon. We look forward to assisting you
: > in the future.

This is probably too late, but just saw this this. I have scanned several negatives with dates imprinted on them without any apparent problems.



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