WWWBoard New Message: Message 123: Re: FARE problem with date imprint

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   Posted by Tami (Masaaki) Takamiya on 05/26/02 at 6:11 PM

Subject:   Re: FARE problem with date imprint

Message Posted

In Reply to: Re: FARE problem with date imprint posted by WWWBoard Administrator on 05/23/02 at 4:05 PM:

: Very strange. Kodachrome doesn't work with FARE. I've never had a problem with Kodak negative films. I'm afraid I'm clueless.

Thank you for your response. I got the following
reply from Canon today.

It suggests that FARE may work incorrectly if your
negatives have portions that are similar to date
imprints, like night scenery of a downtown.

Tami (Masaaki) Takamiya

> Thank you for writing to us. On behalf of Canon, we apologize for any
> difficulties or inconveniences that you may have been experiencing with
> your Canon product.
> Regrettably, FARE is not compatible with the Date feature on the
> negatives. The date is imprinted onto the negative in such a manner that
> the FARE technology interprets the date as scratches and removes them
> from the scanned item. The Fare system will need to be turned off when
> scanning these negatives, or the date may continue to appear
> incorrectly. I apologize for any inconvenience this may cause.

> Thank you for your interest in Canon. We look forward to assisting you
> in the future.


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