Hi George,

Sorry I have been out of pocket!

Sorry I have'nt been much help yet :(

Just for info sake I am running Win 2000 service pack 2

I believe the hardware setup is fine. Vuescan is working fine.

I'll keep monitoring your responses to Jim as I am
also interested in OS version...

Jeff

: Dear Jeff

: Many thanks for your advice

: The IOMEGA board is a jaz pci ultra card. It is configurable for either SCSI 1 or 2 and I have configured it for SCSI 2

: I did uninstall the Canoscan through the device manager and also uninstalled the drivers with Canon's DelFxEx utility and switched the computer off.

: I then connected the SCSI cable, switched on the scanner and rebooted the PC.There are no SCSI ID conflicts.

: Windows goes through the found new hardware routine and installs the scanner and drivers.

: Still no success.

: I use photoshop 5.0

: When I start the import process I get a transmission error (0x000d0026)
: "could not complete the import command because there is no scanner installed"

: I have tried Vuescan and it works perfectly using the SCSI set up so I guess I'll not use Canon's FilmGet.

: Any further thoughts?

: Rgds

: George

: : George,

: : Have you tried uninstalling the FilmGet software using the utility posted on the Canon Bulletin Board, then reinstalling it? This is necessary for FilmGet to recognize the new connection.

: : Jim